If you do not know why your ChatGPT account was deactivated, you will learn the steps to follow to reactivate your OpenAI account. There are common instances leading to an account loss, it could be the deactivation of ChatGPT account due to violation of OpenAI content policies or when you permanently delete your ChatGPT account.
If you lost access to your ChatGPT account, you can follow our guide on how to reset ChatGPT OpenAI account login password to regain access. However, in this guide, we will focus solely on ChatGPT users whose accounts were deactivated or deleted and who need to reactivate their accounts, we will disclose the steps to follow for the option that’s possible and the one that can not be reinstated after a process.
Do you want to know where you belong and what happens to your ChatGPT account after you delete it? Keep reading this guide to learn more.
How to restore deactivated ChatGPT account
Since the OpenAI support chat is available to only logged-in users, the following steps will help you reactivate your ChatGPT account if it was automatically deactivated by OpenAI.
- Login to your ChatGPT registered email.
- Click on the “Compose Email” icon
- Enter email@example.com as the recipient
- Enter “Appeal for my deactivated account to be restored”
- Explain your experiences with ChatGPT and appeal for reactivation of your account.
- Click on the send button to submit your appeal
After you’ve successfully sent your account reactivation appeal email, you will have to be patient and wait to hear from the OpenAI support team regarding the status of your account. Under normal circumstances, it takes 7 to 14 days for OpenAI support to respond.
How to reactivate deleted ChatGPT account
Unfortunately, it is not possible to restore a deleted OpenAI account it doesn’t matter whether you accidentally deleted your ChatGPT account or it was deliberate, this is so because deleting your account is wiping away your data with OpenAI, and since OpenAI does not store your information after account deletion, there’s no way to restore the account you deleted by yourself. You can, however, follow the steps below to restore your access to the ChatGPT AI chatbot using a new email address.
- Visit chat.openai.com and click on the Sign Up button to continue.
- Enter a new email address during the signup process.
- When asked for phone number verification, you can use the same previously used phone number or an entirely new phone number.
- After a successful signup process, you can now log in to ChatGPT using your new credentials.
Interestingly, OpenAI provides users with an interesting feature to export account data before permanently deleting an account. If you think there is a need for you to use ChatGPT in the future but want to delete your account at the moment, you may consider exporting your data so that when you set up a new account, you can import your data to help you recover your past activities easily.
Can a deactivated ChatGPT account be activated again?
There’s no guarantee that a deactivated or banned ChatGPT account will be activated again, it is left for the OpenAI support team to look into your appeal email, the reasons why your account was deactivated, and decide whether to pardon you or not.
How do I recover deleted chats on ChatGPT?
Deleted chats on ChatGPT are permanent, there’s currently no available option to recover deleted chats on ChatGPT. Before you delete ChatGPT conversations, make sure you will no longer need them as it won’t be possible to restore them in your chat history after you’ve confirmed the deletion.
Why can’t I log into my ChatGPT account?
If you can’t log into your ChatGPT account it could be due to a technical glitch, expired cookies, poor internet connection, or that your account has been banned. The latter is rare and possible usually due to content policy violations.
Can I have two OpenAI accounts with the same phone number?
Yes, you can have two OpenAI accounts with the same phone number, that’s the maximum number of accounts per phone number on the OpenAI network. It’s also important to note that if you’ve reached the maximum limit for phone numbers, deleting the already registered accounts will not reset your phone number usage.
Does ChatGPT save deleted chats?
ChatGPT saves your data and chat history but will erase them from their database after deletion.
It is very much possible to restore a deactivated ChatGPT account while it is impossible to restore deleted ChatGPT account. We think it is necessary for everyone out there to understand the difference between account deactivation by the OpenAI team and account deletion by the ChatGPT user. So, before you delete your ChatGPT account, take a break and verify if it’s something you really want to do before you proceed, it’s irrevocable after deletion.